Store Hours: 

Mon-Fri : 7am-5pm

Saturday : 7am-3pm 

Sunday : 8am-12pm

Party Rentals in peoria

​​​Taylor Equipment & Event Rentals

30+ Years IN THE VALLEY

 

Rental Policy

Rental policies Rates
Rates in our brochure and on our website (www.taylorrentalsuperstore.com) are based on a 24-hour period. However, in most cases you may receive rental items the day before your event and return them the day after. Contact us for long-term rates. 

Reserving Equipment
Planning for your event in advance will ensure the availability of our rental products and services. A two week lead time is strongly recommended. Your name, address, phone number, and a valid credit card are required to reserve the order. If a credit card is not available, we require a cash deposit equal to the total value of the rental products on your order. This deposit insures against loss or damage of the rental items. It will be refunded when equipment is returned on time, in good condition, and properly cleaned if applicable. 
Final counts are due one week before the event. Cancellations made within 72 hours of delivery or pick-up are subject to a 25% restocking fee. A non-refundable deposit may be required for some rental items such as canopies, tents, dance floors, concession machines and place-settings over 100 guests. 

Payment Terms
Full payment is due before rental items are released or delivered. We accept all major credit cards.  


Rain/Bad Weather Cancellations

We DO NOT PROVIDE REFUNDS for rain date cancellations.  You have the opportunity to reschedule your event, if you choose not to, it is the same as cancelling your event SAME-DAY and as such our SAME-DAY Cancellation policy is applied. Our Tents tables and other rentals could of been booked with another client... Reschedule your event with us soon ! (Additional Fees May Apply If Labor was used during the first event date attempt. Adjustments for reschedule dating will be made. These additional fees pays for the labor of installs and tare down of job sites that were in process of being set up before cancellation. Our time is valuable and could of been used at another job site. 


This RAIN DATE policy DOES NOT APPLY to rentals whereas the client is picking up from our location, and returns the equipment same day due to cancellation.


Damage and Loss
The responsibility for rental equipment remains with the renter from time of receipt to time of return. Equipment left in the care of a third-party is still the responsibility of the renter. We ask you to take the necessary precautions to protect our equipment from theft, damage and inclement weather while in your possession. Lost, stolen or damaged items will be charged at replacement cost. We recommend accepting our damage waiver. This waiver is 8% of your rental order and covers reasonable, accidental damage to the equipment. It is non-refundable. 

Delivery
 Charges are based on the destination ZIP code. Orders are typically delivered one to three days in advance of your event. Regular delivery hours are M-F, 8AM-5PM and Sat, 9AM-1PM (Summer hours are M-F, 8AM-5PM) and will be delivered at ourconvenience. Sunday, holiday, after hour, and on-time guaranteed services are available for an additional fee. Please count and check your order upon its receipt. If you discover that something is missing, please contact us immediately. In the case that no one will be present at the time of delivery, our drivers are instructed to neatly stack all items in an appropriately convenient and secure place that provides shelter to our equipment from inclement weather conditions, as well as from theft or vandalism (e.g., along the side of the house, on the patio in the back yard, etc.). 

Cleaning of Food Service Items 
Dinnerware, flatware, glassware, chafers, etc. must be sorted and returned free of food and repacked in their original delivery containers. Pack glasses “bottom up” in appropriate racks. Do not mix glasses in cases. A refundable cleaning deposit is required for all food service items. If you won’t be able to clean food service items, we offer reasonably priced prepaid cleaning services. 

Pick-up
Please have items for pick up sorted, stacked, and accessible to our drivers. Tables and chairs should be folded and stacked as they were at the time of delivery. Final counts of product returns will be done at the Taylor Rental Super Store's warehouse. You will be notified of any loss or damaged items. Missing or damaged items will be charged to you at replacement cost. If you would like a final count to be performed in your presence, please be sure that you or your representative is available at the time of our driver’s arrival. Otherwise, our count will be considered accurate and binding.

Set-up and Take-down
Set-up and take-down services are available through Taylor Rental Super Store on most items and must be arranged and paid in advance. Please ask a consultant which items have additional fees for set-up and take-down. 


LINENS
Please return linens free of food, refuse, and debris, but not laundered. Use a large linen to wrap a bundle of the remaining linens or place soiled pieces into a clear or white plastic bag. DO NOT SEAL THE PLASTIC BAG! This may cause mildew to form in damp linens, which may result in replacement charges. Unused linens cannot be credited.

Enjoy
Please enjoy your event, Don't stress, Take Deep Breaths your equipment will be delivered. We schedule all deliveries with dates not times. We would like to be there the day before all events to assure everything is to par. Keep in mind if your needing the services the day before and it contains Tents, Dance Floors, and linens. Additional fees may apply for Rehearsals, Lunch-ins etc...  We cannot control the weather nore traffic and sometimes can be difficult for us to navigate back roads with our trucks.